Combination Technician

Western Iowa Networks   Council Bluffs, IA   Full-time     Information Services / Technology (IT)
Posted on April 3, 2024

 

COMBINATION TECHNICIAN

Western Iowa Networks is looking for a full-time Combination Technician reporting to the Pacific Junction, Iowa location.

We Deliver the Goods:

  • Defined Pension Plan after waiting period
  • Attractive Benefit Package
  • Paid Holidays
  • Competitive Pay
  • Paid Time Off
  • Fun knowledgeable team

 

Responsibilities include:

  • Install and support voice and data services provided by the company.
  • Installation, configuration and maintenance of WAN and LAN.
  • Installation, configuration of Key system (KSU) and Hosted Telephone Systems (PBX)
  • Fiber splicing and repair organizations cable plant facilities.
  • Report and perform work as directed by the Outside Plant Manager in a safe and timely manner.
  • Complete service order and trouble tickets accurately in OSS/BSS software daily.

 

Experience/Skills:

  • Telephone System (KSU), Hosted Solutions and Voice Over IP (VOIP) installation and maintenance preferred
  • Installation and maintenance of Ethernet Internet Products or Broadband Services preferred
  • FTTH experience is preferred
  • Fiber splicing experience is preferred
  • Experience working with fiber test equipment (OTDR, light and power meters) is preferred
  • Individual needs to be very customer oriented
  • Computer experience is critical

 

Additional Information:

  • Individual would be required to be on call nights, weekends and holidays on a rotation basis with other employees
  • Ability to travel to all company service areas that could include overnight stays.
  • Company offers competitive wages and an attractive benefit package
  • Pre-Employment Drug Screen required
  • Completion of satisfactory background check required
  • Motor Vehicle Record (MVR) required for company insurance qualifications
  • Valid Iowa Driver’s License is required.
  • Western Iowa Network is an Equal Opportunity Employer (EOE)