Intake Coordinator
University of Missouri-St. Louis
St. Louis, MO
Full-time
Administration / Clerical
Posted on April 8, 2024
Hiring Department
Child Advocacy Center
Job Description
Responsibilities
- Receive forensic interview referral information and schedule forensic appointments which includes:
- Gathering and clearly/accurately documenting reported information
- Selecting the date/time/location for services as based upon client needs, case needs, MDT timelines, and staffing availability
- Notification of all pertinent MDT members regarding scheduled services
- Accurately preparing case file documentation and ensuring all relevant information is obtained prior to the schedule appointment
- Complete telephone intake interviews with legal custodians of referred clinical clients in order to determine if the client is appropriate for therapeutic services at CASGSL which includes:
- Gathering client and family demographic information, trauma history, and symptomatology
- Securing appropriate consent forms and releases for clients in Children's Division custody
- Understand inclusion and exclusion criteria for the various programs offered by CASGSL, and assign clients to appropriate funding sources
- Schedule, confirm and maintain records of initial client appointments for clinicians
- Maintaining the client waitlist and scheduling clients as availability allows
- Ability to answer common MDT member and/or client questions in a timely manner regarding services
- Manage data within electronic health record system and the forensic database
- Refer clients to appropriate community services and resources as needed
- Ability to multi-task, prioritizes activities/requests, work independently, provide accurate documentation, follow both verbal and written directions and complete all tasks
- Other duties and responsibilities as deemed necessary and appropriate by Manager of Intake Services Click here to enter the job description.
Shift
M-F; 8am – 5pm
Minimum Qualifications
An Associate's degree in related/ relevant area or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications
- Bachelor's degree in social work, counseling, psychology or related area
- Ability to work independently and complete tasks in a timely, accurate manner
- Exhibit maturity, reliability, composure and stability when gathering and conveying information to and from clients and MDT professionals
- Ability to demonstrate and maintain technical knowledge of the job and of related procedures and policies in order to provide high quality support to the departments (forensic and clinical) and their clients
- Ability to provide accurate verbal instructions and written documentation
- Knowledge of Microsoft Office (e.g. Excel, Outlook, Word)
- Ability to compile statistics and present information in a simple to understand format
- Ability to accurately complete daily activity timesheets
- Ability to work well with others
- Minimum of 1+ years of relevant experience
- Knowledge through formal coursework, training and experience in working with issues and systems related to the field of child maltreatment including the understanding of law enforcement, prosecution, family court and child protective services policies and procedures.
Pay commensurate with education and experience.
Hiring Range: $20.00 Hourly
Grade: GGS-008
University Title: Mental Health Professional
Application Materials
Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Job site: http://umsl.jobs.
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website athttps://www.umsystem.edu/totalrewards/benefits.
Values Commitment
We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.
Equal Employment Opportunity
The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visithttps://www.umsystem.edu/ums/hr/eeoor call the Director of Employee and Labor Relations at 573-882-7976.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.
