Senior Technology Voice Engineer #REF23208A
Senior Technology Voice Engineer, AbbVie Inc. Irvine, California. Responsible for analyzing, designing, & implementing unified communications solutions to meet technical & business requirements. Act as subject matter expert for Unified Communications to support business requirements related to Telephony, Voice & Video Conferencing, Digital Signage. Design, deploy, & operate state-of-the-art collaboration environments, including best practice voice collaboration in the UCM space. Employ experience with voice infrastructure including Avaya PBX, Cisco call manager, Telepresence, Jabber, PEXIP MCU, & Lync. Implement automation to measure UC infrastructure's reliability, performance, & success. Employ understanding of network protocols & packet analysis for both troubleshooting. Pilot emerging technologies to maintain & increase the business's competitive advantage. Employ experience in technologies & platforms related to software design & development, programming languages, data integration, data warehousing, data analysis & visualization tools, data storage, network connectivity & virtualization/cloud environments such as writing scripts in automating onboarding & offboarding process, helping with automation of system tasks, developing power BI system utilization & availability reports for leadership. Responsible for total project scope, budget, completion within budget constraints & scheduled completion date. Accountable for successful & timely completion of all tasks/projects under direct & matrix control. Provide technical leadership & mentor staff in planning methods, procedures, standards, & best practices. Maintain relationships with affiliates, subsidiaries, & vendors in accordance with organizational Values, Vendor Management Office, & Purchasing to further the mission, vision & goals of the organization. Adhere to corporate standards regarding applicable Corporate & Divisional Policies, including code of conduct, safety, GxP compliance, data security, & software development lifecycle. Employ understanding of companion infrastructure domains such as O365, storage, server technologies (hardware, network interface cards, operating system optimization), databases & virtualization.
Must have a Bachelor's degree or foreign academic equivalent in Computer Science, Electrical & Electronics Engineering, or a highly related field of study with at least 6 years of experience in the following: (i) analyzing, designing, and implementing unified communications solutions to meet technical & business requirements utilizing existing infrastructure on Cisco Communications Manager, Avaya PBX & Microsoft Teams Direct routing, Cisco SBC's & Oracle Acme Packet; (ii) voice infrastructure including Avaya PBX, Cisco call manager, Telepresence, Jabber, PEXIP MCU, & Lync; (iii) technologies & platforms related to software design & development, programming languages, data integration, data warehousing, data analysis and visualization tools, data storage, network connectivity and virtualization/cloud environments such as writing scripts in automating the onboarding & offboarding process, helping with automation of system tasks, developing power BI system utilization and availability reports for leadership; and (iv) companion infrastructure domains such as O365, storage, server technologies (hardware, network interface cards, operating system optimization), databases & virtualization.
Pay Range: $ 157,500 - $173,500 per year.
