Part-Time Student Assistance Team Representative - CSN Call Center
College of Southern Nevada
Las Vegas, NV
Full-time
Call Center / Customer Service
Posted on April 15, 2024
Part-Time Student Assistance Team Representative - CSN Call Center
Job Description
This position reports to the Call Center Director and will be responsible for enhancing the caller's overall customer service experience by providing timely support, accurate information, and promoting more progressive use of the MyCSN system. This position provides additional operational support to the Office of the Registrar, Student Financial Services, the Cashier's Office, and all other CSN Departments on a daily basis.
The Student Assistance Team Representative position is a part-time 19.5 hour per week position.
Preferred Qualifications
Salary
$12.95 Hourly
Exempt
No
Full-Time Equivalent
100.0%
Required Attachment(s)
To be considered for this position, you must upload the following documents to your application:
INTERNAL APPLICANTS PLEASE NOTE
CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting. If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
Posting Close Date
06/30/2024
Note to Applicant
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.
All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
Schedules are subject to change based on organizational needs.
CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.
To apply, visit https://nshe.wd1.myworkdayjobs.com/en-US/CSN-External/job/CSN---ALC---SatelliteLeased-Locations/Part-Time-Student-Assistance-Team-Representative---CSN-Call-Center_R0140662
About Us
The College of Southern Nevada (CSN) creates opportunities and changes lives through access to quality teaching, services, and experiences that enrich our diverse community. CSN has three main campuses in Las Vegas, North Las Vegas and Henderson and multiple sites and centers.
The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion.
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